Welcome to Qoin

Welcome-to-the-Qoin-Community_400

Let's get you started

Before you begin, please ensure you have downloaded your Qoin Wallet​

STEP 1 – Download the Qoin Wallet App for Android & iOS

Android

To download the Qoin Wallet, follow these simple steps;

1. Go to the Google Play Store
2. In the search bar, type in ‘Qoin Wallet’ & tap ‘Search’ on your keyboard
3. Scroll until you find Qoin Wallet and tap on it
4. Tap ‘Install’ to install the app
5. Once the installation is complete, tap on ‘Open’.

iOS

To download the Qoin Wallet, follow these steps;

1. Go to the App Store
2. In the search bar, type in ‘Qoin Wallet’ & tap ‘Search’ on your keyboard
3. Scroll until you find Qoin Wallet & tap on the download icon
4. Once the download is complete, tap ‘Open’ to open the Qoin Wallet.

STEP 2 – Consumer Registration - NEW USERS

Using your Qoin Wallet App, enter your Merchant Registration details;

1. Select ‘Don’t have an account? Sign up’
2. Enter your Full Name (first name and last name)
3. Enter your Email Address, confirm these email details
4. Enter your Mobile Phone number
5. Create your Username
6. Select a Password/Confirm your Password and click NEXT.
7. Select your Country (Australia or New Zealand)
8. Hit ‘Get Started’

STEP 3 - IMPORTANT – Back-up Your Wallet / Record Your 'Seed Phrase' & Store in a Secure Place

The Qoin Wallet has a 3-Stage secure & back-up process.  It is IMPORTANT to back-up your Wallet and write down your unique 12 word ‘Seed Phrase’ on paper & keep this in a safe & secure place, offline and in at least 3 different locations.  The ‘Seed Phrase’ is used if you need to transfer your Wallet to a new device or lose your device.

WARNING:     

If you have lost your ‘Seed Phrase’, you lose all access to the Wallet and your Qoins! We are not able to reset or transfer the funds if the Seed Phrase’ is lost.

Using your Qoin Wallet App, follow these simple steps to Back-up Your Wallet

  1. Make sure you are connected to the Internet.
  2. In your Qoin Wallet App go to SETTINGS (bottom right corner).
  3. Then choose ‘Backup Wallet’ and read the instructions that follow.
  4. Select ‘Backup My Wallet’ to proceed.
  5. Record the generated ‘unique’ 12 words ‘Seed Phrase’ on paper in the order they appear.
  6. Once you’ve recorded your ‘Seed Phrase’, click on ‘Ok I wrote this down’ to continue.
  7. You will then be directed to the ‘Verify Seed Phrase’ screen.
  8. You will need to select the words in the same order you wrote them down, before you can complete the backup process. Click on each word in order to move them in order to the ‘Seed Phrase box’ on your device’s screen.
  9. Select ‘Verify Seed Phrase’ and then Lock Seed Phrase. 

    You have now successfully backed up your Wallet.

For 100% Security your Device must have either, Face ID, Thumb Print, Pin Lock or Unlock Pattern

STEP 4 - Using the Directory

One of the great things about joining the Qoin community is our Merchant directory. Find businesses near you while on the go. Spend your Qoin within our Merchant community. We have over 10,000 validated businesses listed and ready to do business with you. 

Just tap ‘DIRECTORY’ in your Qoin Wallet to start searching today. You can search what’s ‘around you’ now or, search by ‘category’ or, simply type in the business type you are looking for. 

STEP 5 - Qoin Transactions Making Payments & Receiving Payments via QR Code

How to make Payment via Wallet Address

  1. You need the Wallet address of the user you want to pay, once they’ve sent it, copy it & open your Qoin Wallet App.
  2. On the home screen (Wallet icon) you’ll see all currencies held in your wallet and your balance.
  3. Tap on the Currency & click on SEND. Paste the Wallet address you copied earlier into the ‘Qoin Address’ field.
  4. Enter the amount – you can enter either Qoin or AUD$/NZ$ value. Click on QOIN/AUD$/NZ$ to change between the two values.
  5. Review details & click SEND (this step is irreversible). Your device will prompt a relevant security measure such as a passcode, fingerprint of Face ID.

Congratulations! You’ve just paid another User with Qoin!  To view all recently paid, received or pending transactions, tap on the Transactions tab (bottom of Wallet).

How to Receive Payments via QR Code

  1. Open your Qoin Wallet App
  2. On the home screen (Wallet icon) you’ll see all currencies held in your wallet and your balance.
  3. To receive a payment, tap on the currency you’d like to receive. Then tap on RECEIVE.
  4. Allow the Payee to scan your QR code directly from your phone.
  5. Once the Payee scans the QR code, they can pay you instantly.

Congratulations! You have received a payment from another User with Qoin. To view all recently paid, received or pending transactions, tap on the Transactions tab (bottom of Wallet).