Welcome to Qoin

Let's get you started

Before you begin, please ensure you have downloaded your Qoin Wallet​

STEP 1 – Download the Qoin Wallet App for Android & iOS


To download the Qoin Wallet, follow these simple steps;

1. Go to the Google Play Store
2. In the search bar, type in ‘Qoin Wallet’ & tap ‘Search’ on your keyboard
3. Scroll until you find Qoin Wallet and tap on it
4. Tap ‘Install’ to install the app
5. Once the installation is complete, tap on ‘Open’.



To download the Qoin Wallet, follow these steps;

1. Go to the App Store
2. In the search bar, type in ‘Qoin Wallet’ & tap ‘Search’ on your keyboard
3. Scroll until you find Qoin Wallet & tap on the download icon
4. Once the download is complete, tap ‘Open’ to open the Qoin Wallet.


STEP 2 – Merchant Registration - NEW USERS

Using your Qoin Wallet App, enter your Merchant Registration details;

1. Select ‘Don’t have an account? Sign up’
2. Enter your Full Name (first name and last name)
3. Enter your Email Address, confirm these email details
4. Enter your Mobile Phone number
5. Create your Username
6. Select a Password/Confirm your Password and click NEXT.
7. Select your Country (Australia or New Zealand)
8. Hit ‘Get Started’

STEP 3 - IMPORTANT – Back-up Your Wallet / Record Your 'Seed Phrase' & Store in a Secure Place

The Qoin Wallet has a 3-Stage secure & back-up process.  It is IMPORTANT to back-up your Wallet and write down your unique 12 word ‘Seed Phrase’ on paper & keep this in a safe & secure place.  Your Agent or Qoin Support can provide you with a ‘Seed Phrase’ Record Sheet for one or multiple Wallets.  The ‘Seed Phrase’ is used if you need to transfer your Wallet to a new device or lose your device.


If you have lost your ‘Seed Phrase’, you lose all access to the Wallet and your Qoins! We are not able to reset or transfer the funds if the Seed Phrase’ is lost.

Using your Qoin Wallet App, follow these simple steps to Back-up Your Wallet

  1. Make sure you are connected to the Internet.
  2. In your Qoin Wallet App go to SETTINGS (bottom right corner).
  3. Then choose ‘Backup Wallet’ and read the instructions that follow.
  4. Select ‘Backup My Wallet’ to proceed.
  5. Record the generated ‘unique’ 12 words ‘Seed Phrase’ on paper in the order they appear.
  6. Once you’ve recorded your ‘Seed Phrase’, click on ‘Ok I wrote this down’ to continue.
  7. You will then be directed to the ‘Verify Seed Phrase’ screen.
  8. You will need to select the words in the same order you wrote them down, before you can complete the backup process. Click on each word in order to move them in order to the ‘Seed Phrase box’ on your device’s screen.
  9. Select ‘Verify Seed Phrase’ and then Lock Seed Phrase. 

    You have now successfully backed up your Wallet.

For 100% Security your Device must have either, Face ID, Thumb Print, Pin Lock or Unlock Pattern

STEP 4 – Merchant Registration - Business Details

Only new merchants who are presented to by an accredited Qoin Agent will be eligible to receive funding. To receive your Reward Qoin you must have also completed your Merchant Registration, Business Details and Directory Listing.

Using your Qoin Wallet App, enter your Business Details:

Complete the following information on the ‘Business Details’ page

– Enter your ABN Number  (Australia) NZBN (New Zealand) (this will be automatically validated once entered)

– Entity Name (this will be automatically populated when the ABN / NZBN is validated)

– Enter Your Qoin Wallet Address (this will automatically be added)

– Use a Different Qoin Wallet Address

– If you have multiple ABNs /NZBN / multiple businesses, you have the option to use a different wallet address

– Annual Business Turnover $ (the annual turnover of all Qoin merchants is used in the algorithm to determine the Qoin value, along with other factors including the number of merchants)

– Enter Business Address

– As you type in your address, google maps will match what you are typing to a location on the google map.

– Once it has provided a correct match you must select that option to align it with the google map

– Enter Business Phone Number

– Agree to the Terms of Use

– Referred by: Provide details of the Business Name / Trading Name / Person that referred you to Qoin (for the Introduction payment).

Please Note: Only Merchants who refer new Qoin Merchants via an Accredited Agent, and only after that Accredited Agent presents to the new Qoin Merchant, and both new Merchant and referring Merchant achieve stage 5 will a referral incentive.

– Qoin Agent: Select the Agent from the drop-down options

– Once all details have been completed, click ‘Register’ to save

Qoin Packages are also available for purchase ranging from $2,500, $5,000 and $10,000. Select the package by clicking on PACKAGE

STEP 5 - Directory Listing

In order to receive your Reward Qoin for registering as a Merchant (if eligible), we need you to complete your Directory Listing, or go to ADD LISTING tab on your Qoin App Dashboard in either your Wallet or at https://shop.qoin.world/

Using your Qoin Wallet App, or login to shop.qoin.world enter your Directory Listing details which includes;

– Business name and business description (min 50 characters),- Upload your business imagery (make sure you check out our helpful hints for sizing when you are uploading),
– You need a Logo image, a Cover (banner) image & Gallery images (min of 1 – max of 5),
– Contact number, email, website and social media links – i.e. Facebook, Instagram, Twitter etc.
– Valid business address (select google map address & pin location on the map),
– Hours of Operation for each day of the week (incl Saturday/Sunday) and select the correct time zone.

Don’t forget to click on SUBMIT to upload your directory listing once it’s completed!

STEP 6 - Qoin Funding

Once your Merchant Registration has been completed and you have completed your Directory Listing you will receive your complimentary Qoin (if eligible). Our intention is to fund Qoin Merchants within one month of the date of completion of their approved Directory Listing. If you have also purchased a Qoin Package, your Qoin will be funded to your Wallet within 48-72 hours (if all steps are completed fully).

STEP 7 - Qoin Transactions Making Payments & Receiving Payments via QR Code

How to make Payment via Wallet Address

  1. You need the Wallet address of the user you want to pay, once they’ve sent it, copy it & open your Qoin Wallet App.
  2. On the home screen (Wallet icon) you’ll see all currencies held in your wallet and your balance.
  3. Tap on the Currency & click on SEND. Paste the Wallet address you copied earlier into the ‘Qoin Address’ field.
  4. Enter the amount – you can enter either Qoin or AUD$/NZ$ value. Click on QOIN/AUD$/NZ$ to change between the two values.
  5. Review details & click SEND (this step is irreversible). Your device will prompt a relevant security measure such as a passcode, fingerprint of Face ID.

Congratulations! You’ve just paid another User with Qoin!  To view all recently paid, received or pending transactions, tap on the Transactions tab (bottom of Wallet).

How to Receive Payments via QR Code

  1. Open your Qoin Wallet App
  2. On the home screen (Wallet icon) you’ll see all currencies held in your wallet and your balance.
  3. To receive a payment, tap on the currency you’d like to receive. Then tap on RECEIVE.
  4. Allow the Payee to scan your QR code directly from your phone.
  5. Once the Payee scans the QR code, they can pay you instantly.

Congratulations! You have received a payment from another User with Qoin. To view all recently paid, received or pending transactions, tap on the Transactions tab (bottom of Wallet).